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paraDIGMA 1.0 and 2.0 Absenteeism Tracking System
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Email: inloggen@dearbodienst.nl(part of the paraDIGMA Group)
Frequently Asked Questions about paraDIGMA Online 1.0 & 2.0
paraDIGMA Online 1.0
On De Arbodienst’s instruction page, you’ll find the user guide and various instructional videos. These explain, among other things, how to log in and how to use the system’s most important features.
To do this, use the “Log In to paraDIGMA Online 1.0” button at the top of this page.
paraDIGMA Online 1.0 is intended for existing customers who are currently still using this version. New customers will be implemented exclusively in paraDIGMA Online 2.0.
More information about paraDIGMA 1.0:
Check out the user guide and instructional videos for paraDIGMA Online 1.0
paraDIGMA Online 2.0
After logging in, you can take a digital tour of the system. Under “Learn More,” you’ll also find various user guides. For detailed instructional videos and all frequently asked questions, please visit De Arbodienst’s help page.
These answers correspond to the general login questions for managers, HR, and support staff on the comprehensive information page of De Arbodienst.
If you are a customer of ours, you have received a personalized login link for paraDIGMA Online 2.0 via email. You can use this link to activate your account and then log in.
Didn't receive the welcome email? Please check your spam folder. Can't find your personal login link? Please contact us.
On the login page, click “Forgot Password.” You will then receive instructions on how to set a new password.
In many cases, your username—usually your work email address—will remain the same. However, for paraDIGMA Online 2.0, you will need to set a new password.
You will receive a welcome email at your work email address. This email contains a personalized link that you can use to activate your paraDIGMA Online 2.0 account. Does your organization use Single Sign-On? If so, the way you log in will remain the same.
More information about paraDIGMA 2.0:
View all instructions and frequently asked questions about paraDIGMA Online 2.0
Frequently Asked Questions: Customer Portal
I have an existing account for the customer portal and a new phone. How do I reset my Authenticator?
Please contact Customer Support at customersupport@paradigma.nl. They will be happy to help you reset the Authenticator.
The customer portal provides insight into invoices, contracts, your company data, our full range of services, and relevant news. This allows you to manage your administration quickly and easily.
As a customer, you also use paraDIGMA Online, De Arbodienst's absence registration and communication system, to register absences. Both portals exist side by side and each has its own function. You can report sick leave via paraDIGMA Online. If you have any questions about paraDIGMA Online, please contact us at support@humaris.nl.
If not all companies or branches are visible, please contact Customer Support at customersupport@paradigma.nl. They will be happy to help you.
Unfortunately, it is not possible to link a general email address to an account in the customer portal. Quotations and services can be requested and signed in the portal; these actions must always be traceable to an individual user. In addition, the customer portal uses two-step verification, which requires the account to be linked to a personal email address.
Check whether you have received an activation link. You can use this link to activate your account. If you receive the message "User ID already exists," first try setting a new password via "Forgot password." If this does not work, please contact Customer Support at customersupport@paradigma.nl.
The activation email is valid for a limited time. If it has been some time since you received the email, please contact Customer Support at customersupport@paradigma.nl. They will be happy to assist you.
